Frequently Asked Questions

We serve three main styles to suit every preference:

• Bone-In Wings — Classic, full-flavored wings with crispy skin.
• Boneless Wings — All the flavor, none of the bones. Great for sharing.
• Tenders — Juicy hand-cut chicken tenders tossed in your sauce of choice.

All styles are available in our full range of sauces and dry rubs, from mild to fiery extra hot.

We currently offer 18+ signature sauces and dry rubs. Highlights include:

• Mild Classic Buffalo, Honey BBQ, Honey Garlic
• Medium Mango Habanero, Korean BBQ, Lemon Pepper
• Hot Nashville Hot, Sriracha Lime, Thai Chili
• Extra Hot Ghost Pepper, Carolina Reaper Blend

Browse the full list on our menu page.

All of our chicken wings are never frozen. We source fresh, never-frozen chicken daily from trusted local suppliers. Each order is prepared to order, so you always get the freshest wings possible. We believe fresh is the only way to achieve the perfect crispy exterior and juicy interior that Wing Snob is known for.

You can place an order in three easy ways:

• Online: Use our Order Now page to submit your order directly.
• By Phone: Call us at +1 281-800-9464 and we'll take your order.
• In Person: Walk into our location at 3902 N Fry Rd, Katy, TX 77449 and order at the counter.

Online ordering is available during all business hours for the most convenient experience.

Absolutely! Customization is at the heart of what we do. You can:

• Mix and match multiple sauces within a single order.
• Request sauce on the side instead of tossed.
• Specify mild, medium, or extra sauce coating.
• Combine bone-in, boneless, and tenders in combo orders.
• Add or remove specific sides and dipping sauces.

Just add your preferences in the order notes field or tell us when you call.

We accept all major payment methods including:

• Visa, Mastercard, American Express, Discover
• Apple Pay and Google Pay
• Cash (for in-person and cash-on-delivery orders)
• PayPal (online orders)

All online transactions are processed through secure, encrypted payment gateways.

You can cancel or modify your order within 5 minutes of placing it by calling us immediately at +1 281-800-9464. Once our kitchen begins preparing your order, modifications may not be possible. For our full cancellation and refund policy, please review our Refund Policy.

We deliver within a 10-mile radius of our Katy, TX location (3902 N Fry Rd). This covers most of Katy, portions of West Houston, Cinco Ranch, and surrounding neighborhoods. Enter your address at checkout to confirm eligibility, or visit our Delivery page for a full coverage map.

Standard delivery times are typically:

• Within 3 miles: 25–35 minutes
• 3–7 miles: 35–50 minutes
• 7–10 miles: 45–60 minutes

Times may vary during peak hours (Friday and Saturday evenings). You will receive a confirmation with an estimated delivery time when your order is accepted.

Our delivery pricing is straightforward:

• Minimum order: $15.00
• Delivery fee: $3.99 for orders under $30
• Free delivery: Orders of $30 or more qualify for free delivery

See our Delivery page for full details including third-party delivery options.

Many of our menu items can be made gluten-friendly. Our traditional bone-in wings are naturally gluten-free when ordered with a gluten-free sauce. Our boneless wings and tenders are breaded and contain gluten. Please note that while we take care to avoid cross-contamination, our kitchen is not a dedicated gluten-free facility. If you have celiac disease or a severe gluten allergy, please contact us before ordering to discuss your needs.

Yes. We maintain a full allergen guide for all menu items, covering the major allergens including wheat, milk, eggs, soy, peanuts, tree nuts, fish, shellfish, and sesame. You can request our allergen guide by:

• Asking in-store at the counter
• Emailing us at [email protected]
• Calling +1 281-800-9464

Always inform our team of any allergies when placing your order.

Yes! Wing Snob offers catering packages perfect for parties, corporate events, game-day gatherings, and any group occasion. Our catering menu includes:

• Wing trays (50, 100, 200+ wings)
• Mixed sauce selections and dry rub options
• Family-style side dishes and platters
• Dedicated setup and serving options available

Contact us at [email protected] or call us to discuss custom catering packages.

We recommend booking catering at least 48–72 hours in advance for smaller events (under 100 wings). For large events or weekend bookings, please give us at least 5–7 days' notice to ensure ingredient availability and proper staffing. Last-minute requests may be accommodated depending on our current capacity — just call us and we'll do our best to help!

We do offer pricing consideration for bulk and repeat catering orders. Corporate accounts and regular catering clients can inquire about a custom pricing arrangement by reaching out directly to our team. Email [email protected] with your company name, estimated order frequency, and typical order size to get started.